Refund policy
We offer a 30-day return policy from the date you receive your order. To be eligible, items must be unworn, unused, with tags, and in their original packaging, along with proof of purchase. To request a return, contact us at zainanwar40400@gmail.com before sending the item. Approved returns will receive a return shipping label and instructions. Sale items, gift cards, personalized/custom products, perishable goods, and certain personal care or hazardous items are non-returnable. If your order arrives damaged, defective, or incorrect, please contact us immediately.
Once we receive and inspect your return, we’ll notify you whether your refund is approved. Approved refunds will be issued to your original payment method within 10 business days, although your bank may take additional time to process it. For EU orders, customers have a 14-day cooling-off period, subject to applicable conditions. For any return, exchange, or refund questions, please contact us at zainanwar40400@gmail.com.
